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IVTherapy2Go FAQs

Frequently Asked Questions

Find answers to the most common questions about our mobile IV therapy services

General

What if I’m having an Emergency?

Do NOT use IVTherapy2Go. If you think you are having an emergency please call 911 or go to the nearest emergency room.

What is the advantage of IVTherapy2Go?

IVTherapy2Go® is a safe, powerful method to replenish fluids and nutrients with 100% absorption of electrolytes, vitamins, minerals, amino acids, and antioxidants. Our in-house physician has created specialized IV Therapies to maximize your hydration, health, performance, and recovery. All though some therapies may NOT be FDA approved for a given ailment. However, all the ingredients used are sourced from FDA approved facilities.

Scheduling an IVTherapy2Go Visit

How does IVTherapy2Go work?

We provide mobile IV therapy to patients in the comfort of your home, hotel or office. After you make an appointment on our website one of team member will call to confirm your appointment. Make sure to enter an accurate phone number and address. If your appointment is at 10 am, our medical personal will arrive between 10 am – 1 pm

Are you in my area? When can I be seen?

IVTherapy2Go® is currently delivering IV Therapy to patients in select area of Texas, but more locations are coming soon. Click the BookNow button and enter your Zip Code to check if we provide service in your area.

Can I cancel a service request?

Yes, BUT All IVTherapy2Go® appointments are NON-Refundable. Please, be sure of the date and time of your availability before confirming your appointment.

Can I reschedule my visit?

Yes, for an additional charge of $49, you may reschedule your appointment only if your medical personal is not in route or on-site for the appointment. Once your medical personal is in-route you cannot reschedule your appointment. Your medical personal will wait for 15 minutes in the 3-Hour window assigned to you at the location you entered, after which your appointment will be marked as a no show and cancelled without any refund.

Do I need an appointment?

Yes. You can schedule your appointment anytime on our website by clicking BookNow button and following the prompts.

Do I need to get testing done prior?

Majority of the times we do not require any prior testing if your healthy. However, in some instance our physician may recommend some minor testing before IV Therapy can be administered to you. Our Board-Certified Physician will make an alternate recommendation if IV Therapy cannot be safely administered in the home setting.

Do you provide IV Therapy at YOUR offices?

Currently we are 100% mobile ONLY and do not provide IV Therapy services at any of our office locations.

Do you accept health insurance?

At IVTherapy2Go®, we accept major insurance plans including Medicare and Texas Medicaid using our billing company DK Physicians PLLC. To check the accepted Insurance list please go to Pricing page

Medical Form

A medical consent form will need to be filled out prior to service.

IV Therapy

Which IV is best for me?

All IVTherapy2Go® visits come with our Level 1 package. However, you can upgrade to any levels at check out. If you are not sure which level to choose from book a level 1 visit which can be upgraded during the screening process. Based on your medical history and needs our staff can provide a thorough explanation of the IV Therapies we offer to help determine which is best for you.

Can anyone IV Hydrate?

Yes, anyone can benefit from IV hydration. Currently our age group is limited to 18 – 65. Our process ensures everyone fills out our medical form to be reviewed by our staff before treatment begins. From time to time we must turn people away if our Board-Certified Physicians consider the medical history or condition is not suited for our IV Therapies.

Our Medical Team

What qualifications do IVTherapy2go providers have?

All IVTherapy2Go® patients must be evaluated by our providers who are board certified Physicians. All our clinical staff has been independently verified and credentialed to the highest standards to guarantee quality care at every visit.

Does the doctor come to my house?

No, you will see and talk to a Board-Certified Physician using telemedicine technology. Using telemedicine tools and technology our physician can do a comprehensive history and physical exam.

Who is the medical personal who will come to my place?

For IVTherapy2Go® we use licensed providers including Paramedics, Registered Nurses (RN) or Licensed Vocational Nurses (LVN). All our clinical staff has been independently verified and credentialed to the highest standards to guarantee quality care at every visit.

Our Services

Can I customize IV Therapies?

Yes, if you don’t see anything on our service menu that’s specific to your needs our staff can tailor therapies to better suit our patient’s needs. Contact us to maximize your health and wellness today.

How often can I get IV Therapies?

IVTherapy2Go® staff can help tailor therapies to better suit your needs. However, our in-house physician recommends elective IV Therapy no more than once a week. Except for our pre- and post-therapies which can be administered before and after an event the same week.

How long does a Booster Shot take?

Our booster shots typically take a few seconds to administer. Plus, boosters are a wonderful way to take advantage of your IV Therapy by adding med/mineral to any drip that does not already include it.

How long do booster shots last?

The results will vary based on current health but typically become noticeable 12-24 hours after. The benefits will depend on the individual but typically last 5-8 days on average.

Can I get more than one booster shot?

Yes, IVTherapy2Go® Board-Certified Physicians can tailor the best mixture of shots to administer based on your medical form.

Can I get both an IV and booster shot?

Yes, and this is the ideal recommendation. Boosters are a wonderful way to take advantage of your IV Therapy by adding med/mineral to any drip that does not already include it.

Billing

What payments are accepted?

IVTherapy2Go® accept all major credit, debit, HSA or Flex spending cards. At IVTherapy2Go®, we accept most major insurance plans including Medicare and Texas Medicaid using our billing company DK Physicians PLLC. To check the most current list please go to insurance tab on Pricing

Can I get a refund?

No. All IVTherapy2Go® appointments are non-refundable.

Privacy and Security

What about my privacy and online security?

IVTherapy2Go’s data is cloud-based, encrypted and very secure. Our communications are HIPAA compliant and we adhere to strict privacy and security protocols. No protected health information is stored locally on computers or mobile devices carried by providers. Medical records are stored in a cloud-based electronic medical record called eClinicalWorks. Visit eclinicalworks.com to learn more.

Can I access my medical records?

Yes. You can access your medical records through our Patient Portal. Below is the link to your patient Portal Link

Female Drink Glass Beverage IV Therapy

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