What IVTherapy2go Is and How It Works

Mobile IV Care Delivered Across Supported Texas Areas

When you need hydration or physician-recommended IV treatment, traveling to a medical office may not always be convenient. IVTherapy2go® brings mobile IV care to eligible patients at home, work, a hotel, or another approved location.

The service combines medical screening, a telemedicine physician consultation, and in-person care from a licensed paramedic, registered nurse, or licensed vocational nurse. The medical team reviews each patient’s information before treatment to determine whether IV therapy can be administered safely in a mobile setting.

What Is IVTherapy2go?

IVTherapy2go is a fully mobile IV-therapy service. Instead of requiring patients to visit an IV clinic, a licensed medical professional travels to the patient’s approved location with the equipment and supplies needed for treatment.

Mobile appointments may include:

• Patient medical screening

• Review of medications and allergies

• Vital-sign assessment

• Telemedicine physician consultation

• IV hydration

• Physician-recommended vitamins or nutrients

• Certain prescribed intravenous medications

• Monitoring throughout treatment

• Follow-up and aftercare instructions

• Referral to a higher level of care when needed

IVTherapy2go does not currently administer IV treatments at its office locations. Treatment is provided through scheduled mobile appointments.

How Does IVTherapy2go Work?

The mobile-care process generally follows six steps.

1. Check Service Availability

Visit the IVTherapy2go website and enter the ZIP code where you would like to receive care. This helps determine whether mobile services are available in your area.

Service availability can depend on:

• Your exact address

• Requested treatment

• Appointment date and time

• Medical staffing

• Travel distance

• Patient age

• Medical history

• Treatment requirements

If your ZIP code is not currently available, contact the team because supported service areas may change.

2. Select a Service and Request an Appointment

Review the available IV therapy services and select the treatment that most closely matches your needs.

If you are unsure which service to choose, you can request the standard starting package or call (817) 508-8169 for assistance. The final treatment should be based on your medical screening and clinician recommendations—not only on the package name.

When requesting an appointment, provide an accurate:

• Full name

• Date of birth

• Telephone number

• Email address

• Treatment address

• ZIP code

• Reason for the appointment

• Insurance information, when applicable

• Preferred appointment date and time

A team member may contact you to confirm the appointment and review additional information.

3. Complete Your Medical Forms

A medical consent and health-history form must be completed before treatment. The information allows the clinical team to review whether IV therapy may be appropriate and safe.

Be prepared to provide:

• Current symptoms

• Medical conditions

• Previous surgeries

• Current medications

• Vitamins and supplements

• Medication or food allergies

• Pregnancy status, when applicable

• Previous IV treatments

• History of infusion reactions

• Recent laboratory results

• Recent emergency-room or hospital visits

• Primary care information

Answer each question accurately. Missing or incorrect information can affect the medical team’s ability to evaluate the treatment request safely.

4. Complete a Physician Consultation

IVTherapy2go patients are evaluated by a medical provider. The physician generally completes this portion of the appointment through telemedicine rather than traveling to the patient’s location.

During the consultation, the provider may review:

• The reason for treatment

• Symptoms and health history

• Medications and allergies

• Vital signs

• Recent laboratory results

• Previous treatments

• Possible risks

• The requested IV formula

• Whether additional testing is needed

• Whether mobile treatment is appropriate

A physician may recommend a different treatment, delay the infusion, request laboratory testing, or direct the patient to another level of care.

5. A Licensed Medical Professional Comes to You

An IVTherapy2go medical professional travels to the approved location. Depending on staffing and treatment needs, this may be a:

• Paramedic

• Registered nurse

• Licensed vocational nurse

• Other appropriately licensed medical professional

The team can provide care at an approved:

• Home

• Workplace

• Hotel

• Office

• Vacation property

• Other private location

Patients should provide a clean, comfortable, well-lit area where the medical professional can safely prepare the equipment and monitor treatment.

6. Receive and Complete Your Treatment

Before beginning the infusion, the medical professional confirms the patient’s identity, reviews the approved treatment, checks vital signs, and prepares the IV supplies.

The clinician will then:

1. Select an appropriate IV site

2. Clean and prepare the area

3. Insert the intravenous catheter

4. Begin the prescribed infusion

5. Monitor the patient during treatment

6. Watch for discomfort or a reaction

7. Remove the IV when treatment is complete

8. Provide aftercare instructions

Many standard hydration treatments take approximately 30 to 45 minutes, although the complete appointment may take longer because of screening, setup, physician consultation, monitoring, treatment type, and individual medical needs.

What Is Included in a Standard Visit?

The exact services and supplies depend on the selected treatment. A standard mobile visit may include:

• Mobile house call

• Licensed paramedic, RN, or LVN

• Telemedicine physician consultation

• Medical screening

• Vital-sign assessment

• IV placement

• IV fluids

• Monitoring during treatment

• Removal of the IV

• Aftercare instructions

Medications, vitamins, laboratory testing, increased fluid volume, specialized treatment, booster injections, travel charges, or other services may have separate pricing or coverage requirements.

Confirm what is included before finalizing the appointment.

Which IV Treatment Should You Choose?

IVTherapy2go offers different hydration and treatment packages. Available services may include treatments intended for hydration, nausea, migraine symptoms, wellness support, travel-related concerns, and other needs.

A package name should not replace medical evaluation. The safest treatment depends on factors such as:

• Symptoms

• Medical history

• Current medications

• Allergies

• Kidney or heart conditions

• Blood pressure

• Recent laboratory results

• Previous treatment response

• Physician recommendations

If you are uncertain, begin by discussing your needs with the IVTherapy2go team. The medical staff can explain the available services, but the physician makes the final determination regarding treatment safety and appropriateness.

Is Laboratory Testing Required?

Many generally healthy patients may not need testing before a standard hydration appointment. However, a physician may require laboratory results before certain treatments, medications, or specialized infusions can be administered.

Testing may be needed when:

• A medication affects kidney or liver function

• Iron treatment is requested

• The patient has a chronic medical condition

• Recent symptoms require additional evaluation

• The treatment requires specific laboratory values

• The physician needs more information for safe dosing

• Previous results were abnormal

• The patient recently received hospital treatment

If laboratory testing is required, the team will explain what must be completed before the appointment can proceed.

Who Can Receive Mobile IV Therapy?

IVTherapy2go currently states that its general service age range is 18 through 65. Age eligibility may vary for certain treatments, and being within this range does not automatically mean IV therapy is appropriate.

The medical team may decline or postpone treatment when:

• The patient’s medical history increases the risk

• Symptoms suggest an emergency

• Vital signs are concerning

• Required laboratory results are unavailable

• The requested treatment is not medically appropriate

• The patient needs hospital-based monitoring

• A safe IV site cannot be established

• The physician recommends another type of care

The patient’s safety takes priority over completing the requested infusion.

When Will the Medical Professional Arrive?

IVTherapy2go uses an arrival window for mobile appointments. For example, an appointment scheduled for 10:00 a.m. may have an arrival window from 10:00 a.m. to 1:00 p.m.

Patients should:

• Remain available throughout the complete arrival window

• Keep their telephone nearby

• Respond to calls or text messages from the care team

• Make sure the address is correct

• Provide any gate or access instructions

• Secure pets before the medical professional arrives

• Prepare a clean treatment area

• Allow sufficient time for treatment and monitoring

The medical professional may provide an update while traveling to the appointment.

Where Is IVTherapy2go Available?

IVTherapy2go provides mobile services in supported areas throughout Texas, with particular focus on:

• Dallas–Fort Worth

• Austin and surrounding communities

• San Antonio and surrounding communities

Additional supported areas may include:

• Arlington

• Farmers Branch

• Brownwood

• Houston

• El Paso

• Other Texas communities

Availability varies by ZIP code, staffing, requested service, and travel distance. Enter your ZIP code during scheduling or call the team to confirm service at the exact appointment address.

Does IVTherapy2go Accept Insurance?

IVTherapy2go accepts many insurance plans through its physician-services contractor, DK Physicians PLLC. However, insurance acceptance does not guarantee that every IV treatment or mobile charge will be covered.

Coverage may depend on:

• Active eligibility

• Provider network

• Medical necessity

• Requested service

• Treatment ingredients

• Laboratory requirements

• Prior authorization

• Referral requirements

• Copay

• Deductible

• Coinsurance

• Plan exclusions

Elective or wellness-focused IV services may be self-pay even when the medical provider accepts the patient’s insurance.

Call the member-services number on your insurance card before treatment. Confirm benefits for DK Physicians PLLC, mobile care, the medical evaluation, IV administration, medications, supplies, and laboratory services.

Are Self-Pay Services Available?

Yes. IVTherapy2go offers self-pay services for patients without insurance coverage or for treatments that are excluded from their benefits.

Self-pay patients should confirm:

• The complete treatment price

• Which IV-fluid volume is included

• Whether medications or vitamins cost extra

• Whether travel charges apply

• Whether laboratory testing is separate

• Whether a physician consultation is included

• Cancellation and rescheduling terms

• Accepted payment methods

IVTherapy2go accepts major credit cards, debit cards, health savings account cards, and flexible spending account cards. HSA or FSA eligibility depends on the applicable account rules.

Can an Appointment Be Canceled or Rescheduled?

IVTherapy2go appointments are generally nonrefundable because a time slot and clinical resources are reserved for the patient.

Rescheduling requirements depend on how far in advance the change is requested. Changes made close to the appointment may be restricted or result in additional charges.

Review the current cancellation and rescheduling policy before confirming payment. Make sure the selected date, arrival window, address, and telephone number are correct.

What Should You Do Before the Appointment?

Before the medical professional arrives:

• Complete all required forms

• Follow the team’s preparation instructions

• Eat normally unless instructed otherwise

• Drink fluids unless restricted by a clinician

• Take regular medications unless instructed otherwise

• Wear comfortable clothing with arm access

• Gather medication and allergy information

• Prepare recent laboratory results

• Secure pets in another room

• Choose a clean and comfortable treatment area

• Keep your phone available

• Remain at the appointment location

Tell the medical team if your symptoms or medical condition change before the visit.

Is IVTherapy2go an Emergency Service?

No. IVTherapy2go should not be used for a medical emergency.

Call 911 or go to the nearest emergency department for:

• Chest pain

• Severe breathing difficulty

• Signs of a stroke

• Loss of consciousness

• Uncontrolled bleeding

• Severe allergic reaction

• Major trauma

• Confusion or fainting

• Seizure

• Another potentially life-threatening condition

A mobile IV appointment does not replace hospital care, emergency diagnostic testing, blood transfusion, advanced monitoring, or emergency treatment.

Mobile Care Designed Around Your Location

IVTherapy2go combines mobile convenience with medical screening, physician involvement, and care from licensed clinical professionals. The goal is to make eligible IV treatment more accessible without removing the safety steps needed before and during an infusion.

Learn more about IVTherapy2go, review the frequently asked questions, explore available IV therapies, or call (817) 508-8169.

When scheduling, have your contact information, treatment address, health history, medication list, insurance details, and requested service ready. The team can then confirm availability and explain what to expect during your mobile IV appointment.